Frequently Asked Questions
Everything you need to know about bringing Drift into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, for larger furniture pieces, we offer a white-glove service at checkout which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
At Drift, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your status by logging into your Drift account under 'Order History'.
Do you provide fabric swatches before I purchase a sofa?
Absolutely. We offer up to five complimentary fabric swatches so you can test colors and textures in your own lighting before making a commitment.